Deposits and Withdrawal
How to make deposits and withdrawals in BullBot.
Deposits
Q1: How do I make a deposit?
There are several methods available for making deposits. This section will explore how to navigate through the menu. However, you can also use natural language commands (see the Chatting with AI section), a unique feature that simplifies the process and is exclusive to Bullbot.
For SOL (SPL tokens) Deposits:
Open the Bullbot app on Telegram and go to 'wallet' in the menu.
Select the 'Deposit SOL' option. You will be given a Telegram SOL wallet address.
Copy this address and send the desired amount of SOL from your external wallet to it.
Once the transaction is confirmed on the SOL network, the deposited amount will appear in your Telegram wallet balance.
For USDC Deposit via Cube Exchange:
To deposit USDC into your Cube Wallet, first set up your account directly on Cube Exchange and deposit your USDC into the wallet provided by Cube.
Before Bullbot can display your deposited amount via Cube, you'll need to follow these steps:
Set up your Cube credentials by entering the API key and secret from Cube Exchange into the designated fields in Bullbot.
Once the setup is complete, the deposited amount should be reflected in Bullbot.
Withdrawals
Q2: How do I make a withdrawal?
For SOL (SPL tokens) Deposits:
Open your BullBot app and navigate to the wallet section.
Select the SOL withdrawal option: you have the option to withdraw all or a specified amount.
Enter the amount of SOL you wish to withdraw and the address of the external wallet where you want to send your SOL.
Confirm the details and submit your withdrawal request.
Ensure the destination wallet address is correct to guarantee a successful transfer. Withdrawals may take some time to process, depending on network activity.
For USDC Withdrawal via Cube:
To withdraw USDC (or other currencies supported on Cube) from your Cube Wallet, go directly to Cube Exchange and make your withdrawal there.
General Questions
Q3: How can I trace my deposit or withdrawal of SOL/USDC funds?
To trace your deposit or withdrawal of SOL funds, use the SOL explorer:
Visit the SOL explorer website.
Enter the transaction ID or your wallet address in the search bar.
Review the transaction details, including the confirmation status and the amount deposited or withdrawn.
This tool allows you to verify the status and history of your SOL transactions.
Check if you have transferred funds to the correct wallet address.
The transaction may have been processed, but due to factors like network congestion, it might take some time to reflect. Please be aware of this potential delay
To trace your deposited or withdrawn USDC funds, go to Cube Exchange and follow the instructions provided there.
Q4: Are there any fees associated with depositing/withdrawing SOL or USDC into my wallets?
Typically, depositing/withdrawing SOL or USDC into/from your wallets may incur network transaction fees:
SOL Deposits: The Solana network may charge a small fee for processing the transaction, which will be deducted from the deposited amount.
USDC Deposits: The network handling the USDC transfer (e.g., Ethereum) may also charge a transaction fee. Always check the applicable fees on your wallet platform or the network you are using to understand any potential costs involved.
Bullbot Fees: Bullbot will NOT charge you any fees for deposits/withdrawals.
Q5: What if I have questions and need to talk to someone?
Join our Telegram group at https://t.me/bullbot_ai. You can ask questions directly in the group, and a customer support agent will be available to assist you shortly.
Last updated